Warranty Policy
Last updated: October 8, 2026
SHUN VORLIX INC stands behind the quality of our products. This Warranty Policy outlines the coverage provided for products purchased through our website.
Warranty Coverage
| Product Type | Warranty Period |
|---|---|
| Electronic Products (e.g., digital scales, thermometers, electric mixers) | 1 Year |
| Non-Electronic Products (e.g., molds, cutters, spatulas, turntables) | 90 Days |
What This Warranty Covers
This warranty covers defects in materials and workmanship under normal use, including:
- Manufacturing defects
- Material defects
- Structural failure under normal use
- malfunctioning electronic components
What This Warranty Does Not Cover
- Damage from misuse, abuse, or improper care
- Damage from normal wear and tear
- Damage from commercial use beyond intended scope
- Cosmetic damage not affecting functionality
- Damage from unauthorized modifications or repairs
- Products purchased from unauthorized sellers
How to File a Warranty Claim
- Contact us at 224 S 200 W STE 400, SALT LAKE CITY, UT 84101 with your order number and a description of the defect.
- Provide photos or videos showing the defect.
- If approved, we will provide a return shipping label.
- Once we receive and verify the defective item, we will send a replacement or issue a refund.
Remedy
At our discretion, we will either repair, replace, or refund the purchase price of any defective product covered under this warranty. If the exact product is no longer available, we will offer a comparable replacement.
Contact Us
SHUN VORLIX INC
224 S 200 W STE 400, SALT LAKE CITY, UT 84101